Ingrid Faber, CEO Faber Group

‘Create a lasting, positive impact for our people, our partners, and the planet’

Ingrid: “Data and insights also empower us to track our progress toward our sustainability goals. We aim to reduce carbon emissions by 30% by 2030, and to reach net-zero by 2045.”

“We’ve learned that over 95% of our emissions classify under Scope 3 — those generated by our external logistics chain. With the right data, we can choose more sustainable partners and accelerate not only our own goals, but those of our customers as well. That’s what sustainable growth truly means.”

“Ultimately, this is why we do what we do: not just to grow our business, but to create lasting, positive impact — for our people, our partners, and the planet.” 

Andreas: “Through our business, we support the environment, and we care for nature. The circularity of our pooling has sustainable impact throughout our supply chain. Every day, we’re doing our part to make our planet greener.”

Driving sustainable impact

Ingrid: “So what does sustainable growth look like today? In the past, we grew organically — expanding our portfolio step by step, hiring more people as new customers came in. That model no longer fits the pace of change in logistics. The industry is digitalizing rapidly, and so are we.”

“By standardizing and automating repetitive tasks, we free up our people to focus on what they do best. With data and AI, we gain deeper insights into our operations, allowing us to improve processes and design new services for existing and future customers.”

“These solutions will be rolled out across the entire organisation, fostering collaboration between business units. Through technology, Faber Group is being rejuvenated — smarter, faster, and more connected than ever.”

Andreas: “At vPOOL, digitalization will free up time, liberating our employees to focus on value-adding, human-centric tasks. But one thing’s very clear: digital tools will enhance our performance, but will never replace people. This is very important to us, and we’re strongly communicating this to our staff. With better technology, we’ll create better service towards our customers and suppliers. But the human touch remains. Our business is built on personal contact, trust and loyalty; this will never change.”’ 

Rejuvenate through digital transformation

Andreas Lenz, CEO vPOOL

‘By working together,
we can really focus on continuous improvement’

Ingrid: “As a family-owned company, we think in generations, not quarters. We know where we come from — and we’re clear about where we’re headed. That’s why we’re not afraid to invest with a long-term perspective. We’re building for the future.”

“Pooling is a great example. When we first committed to it, we faced years of losses. After three years, we said: ‘Let’s give it one more year.’ It took two more to break even. In a private equity setting, that would’ve been unthinkable. But for us, it was the only way to ensure sustainable growth — and to hand over a healthy, future-proof company to the next generation.”

Andreas: “I really like the long-term perspective at Faber Group. It’s clear to me that this is very important to Ingrid. For us, this recently resulted in a new office building. Faber Group invested in the design and construction of this new place, that will be our home for many years to come. I think that’s a fantastic sign for everyone working at vPOOL of the support we’re receiving. We’re all in this together, working towards our shared goals.”

Long-term vision

Ingrid Faber, CEO Faber Group

‘We believe in the power of collaboration across teams, functions, and divisions’

Ingrid: “At Faber Group, we believe in the power of collaboration — across teams, functions, and divisions. When we work together, we all benefit. There’s no need to reinvent the wheel when the expertise already exists somewhere within our organisation. Whether you're at vPOOL, PAKi, PRS, or IPP — we’re part of one connected network, united by a shared purpose.”

“Collaboration also means spotting cross-selling opportunities and sharing potential new business leads across divisions. That’s why we encourage everyone at Faber to stay open, curious, and connected. Because in the end, no one succeeds alone — we are stronger together.”

Andreas: “vPOOL isn’t just one entity; we are part of a group of entities. So we need to work together and foster our collaborative spirit. By working together, we can really focus on continuous improvement. We lift every stone, to find new ways of working or new ways to improve the status quo. As an example, vPOOL and PAKi now have one shared HR team. It’s an example of how we’re increasingly collaborating across the Group, finding new efficiencies, and exchanging expertise and resources.”

Stronger together

Andreas Lenz, CEO vPOOL

‘At vPOOL, every employee is encouraged to speak up’

Ingrid: “At Faber Group, you’ll find an open and informal culture where everyone is approachable — from your teammates to senior leadership. Most of our offices are open space, reflecting our belief in transparency and collaboration. We value diverse teams, because different backgrounds, perspectives, and experiences fuel creativity and innovation. That’s why I encourage colleagues to ‘come as you are’. When people feel respected and free to be who they are, they thrive — and so does our organisation.”

Andreas: “We offer a healthy and respectful workplace. And we have an open feedback culture. At vPOOL, every employee is encouraged to speak up. The leadership is always open to listen, to receive feedback, and to turn feedback into corrective actions. I have never seen a company that puts so much effort and money into personal development as Faber Group. For high potentials, there are opportunities to build up their leadership skills. Every employee has free access to develop their management skills. And Faber Group pays a lot of attention to mental health. Resilience training, for instance, to make sure everyone can thrive in the logistics environment.” 

“As Ingrid said, top management are really approachable. Each year, Ingrid and her team visit us, during the Road Show. For our employees, this is a great way to engage with them, and to share their thoughts and ideas. I think that’s great.”

Come as you are

Ingrid: “At Faber Group, we really live our values, Care, Dare and Deliver. We’re intrinsically motivated to deliver what our customers need. To become more sustainable – not only because we feel responsible for the future of our planet and the sustainability of our own operations, but also because we want to contribute to the sustainability goals of our customers. But we can only do so if we’re a top performing, daring company.” 

“You’ll quickly discover that trust and  responsibility go hand in hand. We offer a dynamic working environment, with great colleagues, flexibility and plenty of room to grow. But with that freedom comes the expectation to step up — to be bold, to take initiative. Mistakes may happen along the way, and that’s okay — as long as you learn from them, use your common sense and think in the best interests of Faber Group.”

“We don’t do big egos. No individual is above the collective. That applies to me just as much as to anyone else. It’s one of the key things I look for when hiring: people who make decisions not for personal gain, but for the greater good of the company.”

Andreas: “Currently, a lot of change is taking place at our company. We know what’s on the horizon, we know what our goals are, and we need the commitment of each and every employee to help us get there. In turn, our people can expect supportive leadership. We are here to help. We give everyone room to grow, and lots of possibilities to learn, and we celebrate success.”  

Greater good